Thursday 17 March 2016

Why You Only Need to Test with 5 Users

This blog post is about an article I read and I want to share with you some of the main points of this article. 
That article has a title "Why You Only need to Test with 5 Users" and the writer is Jakob Nelsen


From the research of  Toom Landauer exported the following chart:



From the above chart we can export information:

  • Zero users => gives zero insights
  • Single test user => you know 1/3 of all these you need to know
  • Second user => you discover same things as from the first user + something new
  • Third user => many things that already observed + small amount of new data
  • More and more users => you learn less and less
  • After fifth user => wasting time by observing the same findings
 
Also Jakob Nelsen mentioned in his article that 
  • There is a need for multiple tests in order to achieve usability 
  • Engineering 
    • improve the design 
    • Not only document weaknesses 
  • After a new design always test again
  • Nobody can design the perfect user interface 
=> So there is no guarantee that the new design will fix the problems

There are three main points on this article:
  1. Elaborate usability tests are a waste of resources. 
  2. The best results come from testing no more than 5 users
  3. and running as many small tests as you can afford  

References: 
Nelsen, J. (2000).  Why You Only Need to Test with 5 Users. [Internet]. Available at: <https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/>. [Accessed on:14/3/2016].